This Website is dedicated to the Spiral. It is aimed to provide you with information about the Spiral(and allow you to buy it) not to obtain information about you. For this reason, we do not collect any information other then what you provide us and we use this information only for the purposes for which you provided it to us. This document further explains how we obtain, use, and retain your information and is subject to the TERMS OF USE of this Website and the definitions of terms mentioned there in.

 

What information about you we collect and why?

We do not collect information about visitors of this Website, we do not analyze user behavior while browsing, aggregate IP addresses or use any other tracking techniques.
The only information we obtain about you, is the following information you may or may not chose to provide us, for the following reasons:

  • For subscribing to our newsletter: The e-mail address you provide us.
  • For contacting us (via this Website contact form): Your name, and at least one contact details of your e-mail address or telephone number.
  • For ordering the Spiral: Your Full name, your e-mail address, your telephone number, and a shipping address.

(You are not required to provide your private home address for shipping,  you can chose to receive your order at any legitimate address our delivery service reaches).

 

Who gets, processes, and retains the information?

We are keeping contact information (Names, e-mail addresses, telephone numbers and shipping addresses) ourselves, will not use it to any other purpose other than those listed herein, and will not share it with anyone other then the delivery service we use to ship the Spiralif you order it.

Credit-card or PayPal™ account details (“payment information”) you provide when placing an order in this Website are processed by a secure third-party payment clearing service. We do not receive nor retain your payment information, and the only information we receive from the payments clearing service is a confirmation whether the payment is approved.

 

For how long the information is kept?

E-mail addresses provided to us for sending our newsletter are kept until you ask to unsubscribe.
If you contact us by e-mail or via the contact form in this Website, we will usually retain the contact details you provided and the correspondence with you for at least 18 month.  Information you provide when ordering the Spiral(including invoices) is retained for 7 years due to statutory requirement.

 

Information Privacy and Security

We take reasonable measures to secure the information you provide us which includes contact and shipping details, but we cannot secure sensitive private information.
PLEASE DO NOT SEND US OR SHARE WITH US ANY SENSATIVE PRIVATE INFORMATION (SUCH AS MEDICAL OR PHSIOLOGICAL DATA) AS WE CANNOT GUARENTEE ITS DATA SECURITY. ALWAYS USE DISCRESION WHEN SHARING INFORMATION ONLINE.

 

What are your rights regarding the information?

You can unsubscribe from our newsletter anytime unsubscribing will result in deletion of your e-mail address from our mailing list. You can resubscribe any time. At any time, you may also request us to provide you with a copy of your information we have retained and if inaccurate or incomplete, request us to correct or delete it. Certain information, such as order details, cannot be deleted due to statutory requirement (such as accounting requirements, or if there are other legitimate reasons to retain it).

 

Cookies

Cookies are small files of data that a website stores on the visitor’s computer. Cookies are used on many websites to provide visitors access to various features but can also be used to identify users in order to track their browsing on other websites.

This Website uses cookies for functionality, especially in order to manage items in the shopping cart and assist users in filling the order and shipment details. If you close your browser and later come back to the store, your settings and items will be saved in the shopping cart using cookies. Other cookies used by this Website do not store information that can identify you.

We do not use or allow other websites to use Cookies to track you or your browsing, so we do not use third-party cookies.

You may disable or block cookies and still browse this Website pages and enjoy the information therein, but you will not be able to shop at the store and place orders and some of this Website ferules may not function properly.

 

Contacting us

For further information regarding privacy or your information, please contact us by e-mail to contact@spiral-water.com or through the contact form within the Contact Page of the Website.

This Privacy Policy of the Website has been last changed in July 2023.